EW
Elizabeth W
1 reviews | Active since Mar 2022
08 Mar 2022, 13:47
No order, bad customer service
Placed an order on 25th of February and paid. Till date I have not received a tracking number and no order. My order has been in "process" since the 27th of February. Level of customer service is absolutely shocking with exception to customer service agent, Ianda (not sure of correct spelling) at the KZN Branch, whom has done his level best to assist but was unfortunately not available today to assist.
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Waltons Stationery's replyOfficial
17 Mar 2022, 14:07Good day Elizabeth,
Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found.
Kind regards,
Bidvest Waltons
Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found.
Kind regards,
Bidvest Waltons
Waltons Stationery's reply17 Mar 2022, 14:07
Official
Good day Elizabeth,
Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found.
Kind regards,
Bidvest Waltons
Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found.
Kind regards,
Bidvest Waltons