Internet ordering service a dissaster

On 13 August I ordered a stamp for my business via the Waltons website (Order #6631). The stamp was to be delivered to the Princess Crossing branch, with the estimated turn around time of 1-4 days. It is now 11 days later, and I still have not received my stamp even though I was required to pay for it in full upfront.<br> <br> I have tried lodging a query via the website, to find out where the stamp is, and have not received any response. I have also tried querying this at the branch itself. First I was told that they don't do internet orders. I was then told that the stamp would be there today, and when I went through today, I was advised that the stamp would be there tomorrow. They cannot however tell me the actual status of my order, or on what they base their assertion that the stamp will arrive tomorrow, they just keep telling me to come back.<br> <br> Please refund me so that I can order from a supplier that will actually deliver the products I pay for.