LA
Larna A
1 reviews | Active since Feb 2025
14 Feb 2025, 00:05
Insolent and untrained staff
Insolent and untrained staff in Port Elizabeth.
Helpful (0)
Replies (2)0
Replies (2)
Waltons Stationery's replyOfficial
14 Feb 2025, 08:36Dear Larna,
Thank you for bringing this matter to our attention regarding our Port Elizabeth branch staff. We sincerely apologise for the unsatisfactory service you experienced.
We have logged a priority ticket regarding this service issue. You will receive a ticket number shortly which you can reference in any future communications about this matter.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Thank you for bringing this matter to our attention regarding our Port Elizabeth branch staff. We sincerely apologise for the unsatisfactory service you experienced.
We have logged a priority ticket regarding this service issue. You will receive a ticket number shortly which you can reference in any future communications about this matter.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Waltons Stationery's reply14 Feb 2025, 08:36
Official
Dear Larna,
Thank you for bringing this matter to our attention regarding our Port Elizabeth branch staff. We sincerely apologise for the unsatisfactory service you experienced.
We have logged a priority ticket regarding this service issue. You will receive a ticket number shortly which you can reference in any future communications about this matter.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Thank you for bringing this matter to our attention regarding our Port Elizabeth branch staff. We sincerely apologise for the unsatisfactory service you experienced.
We have logged a priority ticket regarding this service issue. You will receive a ticket number shortly which you can reference in any future communications about this matter.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Waltons Stationery's replyOfficial
05 Mar 2025, 12:22Dear Larna,
Thank you for bringing your concerns about our Moffett Retail Park branch to our attention.
We've reviewed this matter with our branch management including checking our CCTV footage of interactions on February 13th. While the visible interactions appeared cordial, we understand that perceptions can differ, and we take all customer feedback seriously.
We'd appreciate more details about your experience to address it properly. Please share additional information through this form:
https://forms.gle/vxT2JsQDv5rChQbG9
Thank you for bringing your concerns about our Moffett Retail Park branch to our attention.
We've reviewed this matter with our branch management including checking our CCTV footage of interactions on February 13th. While the visible interactions appeared cordial, we understand that perceptions can differ, and we take all customer feedback seriously.
We'd appreciate more details about your experience to address it properly. Please share additional information through this form:
https://forms.gle/vxT2JsQDv5rChQbG9
Waltons Stationery's reply05 Mar 2025, 12:22
Official
Dear Larna,
Thank you for bringing your concerns about our Moffett Retail Park branch to our attention.
We've reviewed this matter with our branch management including checking our CCTV footage of interactions on February 13th. While the visible interactions appeared cordial, we understand that perceptions can differ, and we take all customer feedback seriously.
We'd appreciate more details about your experience to address it properly. Please share additional information through this form:
https://forms.gle/vxT2JsQDv5rChQbG9
Thank you for bringing your concerns about our Moffett Retail Park branch to our attention.
We've reviewed this matter with our branch management including checking our CCTV footage of interactions on February 13th. While the visible interactions appeared cordial, we understand that perceptions can differ, and we take all customer feedback seriously.
We'd appreciate more details about your experience to address it properly. Please share additional information through this form:
https://forms.gle/vxT2JsQDv5rChQbG9