jW
johlene W
1 reviews | Active since Mar 2015
19 Aug 2015, 14:29
Incomptency Waltons Woodmead
We went to Waltons Woodmead about two weeks ago and purchased items for my daughters school, my mom went back today as they did not have 1 item on the list.<br> My mom gave them the description - GIOTTIS TURBO COLOUR SET 24 and they were unsure of what is was!!<br> Can you believe that the staff at Waltons Woodmead does not know what is going on? <br> <br> I will never go in there again.
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Waltons Stationery's replyOfficial
21 Aug 2015, 11:19Hello Johlene1,
Good morning Johlene,
At Waltons we strive to provide a pleasant shopping experience where customers are assisted by efficient and enthusiastic consultants. Please accept our sincere apologies for the poor service you have been subjected to at our Woodmead branch.
With regards to your enquiry re Giottis fibre pens we unfortunately do not stock this brand. You can however try the Carioca or Stabilo Felt/Fibre tipped pens, available at our retail stores or online at www.waltons.co.za
Please do not hesitate to contact me should you require further assistance.
Kind regards,
LESLEY KURUCZ
National Customer Care Supervisor
***
Entrance 4, Pencil Park, Croxley Close, Heriotdale ext 15, Germiston 1401
Tel: +27 (0) 11 ***, Fax: +27 (0) 86 ***
www.waltons.co.za
Good morning Johlene,
At Waltons we strive to provide a pleasant shopping experience where customers are assisted by efficient and enthusiastic consultants. Please accept our sincere apologies for the poor service you have been subjected to at our Woodmead branch.
With regards to your enquiry re Giottis fibre pens we unfortunately do not stock this brand. You can however try the Carioca or Stabilo Felt/Fibre tipped pens, available at our retail stores or online at www.waltons.co.za
Please do not hesitate to contact me should you require further assistance.
Kind regards,
LESLEY KURUCZ
National Customer Care Supervisor
***
Entrance 4, Pencil Park, Croxley Close, Heriotdale ext 15, Germiston 1401
Tel: +27 (0) 11 ***, Fax: +27 (0) 86 ***
www.waltons.co.za
Waltons Stationery's reply21 Aug 2015, 11:19
Official
Hello Johlene1,
Good morning Johlene,
At Waltons we strive to provide a pleasant shopping experience where customers are assisted by efficient and enthusiastic consultants. Please accept our sincere apologies for the poor service you have been subjected to at our Woodmead branch.
With regards to your enquiry re Giottis fibre pens we unfortunately do not stock this brand. You can however try the Carioca or Stabilo Felt/Fibre tipped pens, available at our retail stores or online at www.waltons.co.za
Please do not hesitate to contact me should you require further assistance.
Kind regards,
LESLEY KURUCZ
National Customer Care Supervisor
***
Entrance 4, Pencil Park, Croxley Close, Heriotdale ext 15, Germiston 1401
Tel: +27 (0) 11 ***, Fax: +27 (0) 86 ***
www.waltons.co.za
Good morning Johlene,
At Waltons we strive to provide a pleasant shopping experience where customers are assisted by efficient and enthusiastic consultants. Please accept our sincere apologies for the poor service you have been subjected to at our Woodmead branch.
With regards to your enquiry re Giottis fibre pens we unfortunately do not stock this brand. You can however try the Carioca or Stabilo Felt/Fibre tipped pens, available at our retail stores or online at www.waltons.co.za
Please do not hesitate to contact me should you require further assistance.
Kind regards,
LESLEY KURUCZ
National Customer Care Supervisor
***
Entrance 4, Pencil Park, Croxley Close, Heriotdale ext 15, Germiston 1401
Tel: +27 (0) 11 ***, Fax: +27 (0) 86 ***
www.waltons.co.za