1 reviews | Active since Oct 2015
I bet this employee claimed to be good with people in his job application
<p>The Waltons Stationery( Fourways branch) doesnt have big trolleys and since I was purchasing 3 boxes of paper and 8 big files the lady at the till requested her male colleague to help me carry my purchases to the car. I'm a black lady so her colleague must have assumed I dont understand Afrikaans as he questioned her(in Afrikaans) as to why he should help me seeing they dont get tips for this. I was rushing somewhere and didnt have the time to confront or speak to the manager about this...but I later called in and my complaint was well received by the branch manager who assured me the respective employee will be dealt with. It is of interest to me however, how this terrible display of bad attitude and zero customer service from this individual will be dealt with. </p> <p> </p> <p> </p>
Good afternoon Yanga,
Please accept our sincere apologies for this unfortunate incident.
We pride ourselves on service excellence in all aspects of our business and we strive continuously to achieve this.
We value your business and would like to assure you that the correct action will be taken to ensure that this does not re-occur.
Kind regards,
Lesley Kurucz
***
Good afternoon Yanga,
Please accept our sincere apologies for this unfortunate incident.
We pride ourselves on service excellence in all aspects of our business and we strive continuously to achieve this.
We value your business and would like to assure you that the correct action will be taken to ensure that this does not re-occur.
Kind regards,
Lesley Kurucz
***
