Horrible Customer Service

Good Day I placed and paid for my order online with Waltons on the 22nd of November 2021 to be delivered to my son's school. Schools have since closed and I still have not received the order. I have emailed Waltons, Phoned them and even facebook inboxed them to try and get this resolved, but to no avail. Emails get read but no respnse, Promises get made but no delivery. Order no and delivery address sent and repeated telephonically numerous times, but im still waiting for my order. It is really a shame that I now have to resort to Hello Peter to try and get some sort of resolve. The school year is around the corner and my son has no stationery for the new year, which bear in mind also still needs to wrapped and marked individually---- the reason why it got ordered in November so that in January we are all set, So let's try this again and hope I get a quick response and delivery:- Name:- Nicolene Cindy Boesak Child's Name:- Liam van Vooren School & Grade in 2022:- Wit Deep Primary, Grade 4 Order No:- ORD127281 Order Placed and paid Online:- 22 November 2021 Delivery Address:- 9 Langkloof Street, Ravenswood, Boksburg, 1459 Contact Details:- Nicolen,*** / ***