JR
Johann R

1 reviews | Active since Mar 2009

09 Mar 2017, 11:14

Great stationery store - not so great office furniture store

<p>I bought two office chairs from Waltons. One was faulty from the start but I neglected to take it back to Waltons or report it otherwise timeously. When I eventually got round to take it back the term for replacement had expired and I was told it would have to be sent back for repair. It has been 2 months and I've heard nothing back.</p>

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Replies (1)
Waltons Stationery
Waltons Stationery's reply09 Mar 2017, 16:13
Official

Good afternoon Johann

Thank you for informing us of your recent experience at our Hillcrest store.

At Bidvest Waltons we strive to provide a pleasant shopping experience where customers are assisted by efficient and enthusiastic consultants. We were concerned to read of this occurrence and brought this matter to the attention of the Regional Manager to investigate without delay.

Please do not hesitate to contact us directly on ***or send an e-mail to ***

Yours sincerely,

Bidvest Waltons