GN
Gcini N

1 reviews | Active since Jan 2013

22 Jan 2021, 13:27

Customer Services ****! Pathetic service!

Shocking service! Ordered and paid online on the 16th and when I followed up on the 18th I was told my order was being invoiced as one item was unavailable. I asked for the balance of the order to be shipped as my daughter needed it for school. I followed up today, the 22nd and told my order has been invoiced today. So I was **** to on the 18th! I can now only hope I get it on Monday or Tuesday! Definitely not using then going forward!

0
Replies (1)
Waltons Stationery
Waltons Stationery's reply25 Jan 2021, 10:46
Official
Hi Gcini

Sorry for the poor service experienced

The delay is inexcusable and will be rectified ASAP. We have sent you a direct mail to ensure this can be resolved soonest.

Sorry again for having let down a valued customer!