JG
John G
1 reviews | Active since Aug 2010
20 Nov 2015, 17:22
Can't get urgent stock
We have waited 2 weeks for Explosives Magazine registers from Waltons Polokwane. The first week the suppliers did not have stock. The second week, the buyer can't help. Luckily for us the supplier has stock and will assist directly.
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Replies (1)
Waltons Stationery's replyOfficial
23 Nov 2015, 08:57Hello John81,
We sincerely apologise for the service you been subjected to at our Polokwane store.
We completely understand the frustration and inconvenience this has caused you. We pride ourselves on service excellence in all aspects of our business and we strive continuously to achieve this.
We do value your business and would like to assure you that the correct action has been taken to ensure that this does not re-occur.
Thank you for bringing this matter to our attention and please do not hesitate to contact us should you require any assistance in the future.
Bidvest Waltons
Customercare
***
***
We sincerely apologise for the service you been subjected to at our Polokwane store.
We completely understand the frustration and inconvenience this has caused you. We pride ourselves on service excellence in all aspects of our business and we strive continuously to achieve this.
We do value your business and would like to assure you that the correct action has been taken to ensure that this does not re-occur.
Thank you for bringing this matter to our attention and please do not hesitate to contact us should you require any assistance in the future.
Bidvest Waltons
Customercare
***
***
Waltons Stationery's reply23 Nov 2015, 08:57
Official
Hello John81,
We sincerely apologise for the service you been subjected to at our Polokwane store.
We completely understand the frustration and inconvenience this has caused you. We pride ourselves on service excellence in all aspects of our business and we strive continuously to achieve this.
We do value your business and would like to assure you that the correct action has been taken to ensure that this does not re-occur.
Thank you for bringing this matter to our attention and please do not hesitate to contact us should you require any assistance in the future.
Bidvest Waltons
Customercare
***
***
We sincerely apologise for the service you been subjected to at our Polokwane store.
We completely understand the frustration and inconvenience this has caused you. We pride ourselves on service excellence in all aspects of our business and we strive continuously to achieve this.
We do value your business and would like to assure you that the correct action has been taken to ensure that this does not re-occur.
Thank you for bringing this matter to our attention and please do not hesitate to contact us should you require any assistance in the future.
Bidvest Waltons
Customercare
***
***