tT
teboho T
1 reviews | Active since Apr 2014
03 Mar 2025, 15:27
Been waiting 6 weeks for markers
Khethiwe moloi promised deliver my missed order 6 weeks ago, since them no answer to emails and calls Horrible
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Replies (1)
Waltons Stationery's replyOfficial
04 Mar 2025, 15:40Dear Teboho,
Thank you for bringing this matter to our attention regarding your markers order. We sincerely apologise for the excessive 6-week delay and the lack of response to your follow-up attempts.
We have logged a priority ticket regarding this delayed order and communication breakdown. You will receive a ticket number shortly which you can reference in any future communications about this matter.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Elzabé Curlewis
(Waltons Customer Success Partner)
Thank you for bringing this matter to our attention regarding your markers order. We sincerely apologise for the excessive 6-week delay and the lack of response to your follow-up attempts.
We have logged a priority ticket regarding this delayed order and communication breakdown. You will receive a ticket number shortly which you can reference in any future communications about this matter.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Elzabé Curlewis
(Waltons Customer Success Partner)
Waltons Stationery's reply04 Mar 2025, 15:40
Official
Dear Teboho,
Thank you for bringing this matter to our attention regarding your markers order. We sincerely apologise for the excessive 6-week delay and the lack of response to your follow-up attempts.
We have logged a priority ticket regarding this delayed order and communication breakdown. You will receive a ticket number shortly which you can reference in any future communications about this matter.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Elzabé Curlewis
(Waltons Customer Success Partner)
Thank you for bringing this matter to our attention regarding your markers order. We sincerely apologise for the excessive 6-week delay and the lack of response to your follow-up attempts.
We have logged a priority ticket regarding this delayed order and communication breakdown. You will receive a ticket number shortly which you can reference in any future communications about this matter.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Elzabé Curlewis
(Waltons Customer Success Partner)