1 reviews | Active since Dec 2024
Bad shopping environment
On saterdsy the 21 of December I went to the waltons Port Shepstone branch to buy my childs stationary and what a unpleasant experience. Appon entering the store it felt like i entered a sauna so hot was the store. I moved to the section to buy my childs stationary only to find i could barely see the codes as half the store lights weren't working. I preserved as my child needed the stationary. Going to the tills ti pay the heat in the store was so unbearable that i left without psyung. I just would like to know how can Waltons expect customer to shop in such APPALLING condition let alone their dedicated staff to indure 8 hours of such heat as i believe the air-conditioning hasnt been working for more than 3 months.
Waltons Port Shepstone Im very disappointed about your stores disfunction taking into considerstion that its the South coast and the humidity is very high their.
Thank you for bringing these issues to our attention regarding the conditions at our Port Shepstone branch on 21 December. We sincerely apologise for the uncomfortable shopping experience you encountered due to the non-functioning air conditioning and lighting issues.
We understand that these conditions made it difficult to complete your child's stationery shopping, particularly with the high humidity levels in the South Coast region. We have logged a priority ticket regarding the store maintenance issues you've highlighted.
You will receive a ticket number shortly which you can reference in any future communications about this matter. Our team will investigate the maintenance concerns at the Port Shepstone branch.
We appreciate your feedback as it helps us maintain our store standards for both our customers and staff.
Thank you for bringing these issues to our attention regarding the conditions at our Port Shepstone branch on 21 December. We sincerely apologise for the uncomfortable shopping experience you encountered due to the non-functioning air conditioning and lighting issues.
We understand that these conditions made it difficult to complete your child's stationery shopping, particularly with the high humidity levels in the South Coast region. We have logged a priority ticket regarding the store maintenance issues you've highlighted.
You will receive a ticket number shortly which you can reference in any future communications about this matter. Our team will investigate the maintenance concerns at the Port Shepstone branch.
We appreciate your feedback as it helps us maintain our store standards for both our customers and staff.
Thank you for sharing your experience with us. We truly appreciate your feedback – it helps us learn and improve, so we can make every visit to our store a better one.
We're sorry we didn’t meet your expectations this time. Unfortunately, there has been major power outages in Port Shepstone recently. We have measures in place to deal with a power outage as well as backup systems for these measures. Unfortunately, all of these eventually failed resulting in your poor experience.
Thank you again for giving us the chance to address your concerns, we are committed to outperforming our customers’ expectations and will endeavor to find other solutions to address these issues in the future.
Thank you for sharing your experience with us. We truly appreciate your feedback – it helps us learn and improve, so we can make every visit to our store a better one.
We're sorry we didn’t meet your expectations this time. Unfortunately, there has been major power outages in Port Shepstone recently. We have measures in place to deal with a power outage as well as backup systems for these measures. Unfortunately, all of these eventually failed resulting in your poor experience.
Thank you again for giving us the chance to address your concerns, we are committed to outperforming our customers’ expectations and will endeavor to find other solutions to address these issues in the future.