BAD SERVICE

WE HAVE BEEN DOING BUSINESS WITH WALTONS FOR YEARS NOW AND WE COMPLAINED NUMEROUS OF TIMES IF THE INVOICES AREN'T CORRECT WE RECEIVE THE WRONG ITEM QUANTITIES AND ITEMS AND WE HAVE TO WAIT FOR DELIVERIES SOMETIMES MORE THAN 5 DAYS EVEN IF WE ASK FOR IT URGENTLY.<br> <br> WE HAVE SENT NUMEROUS E MAILS REGARDING OUR COMPLAINTS AND WE HAVE TOLD THEM THAT IF WE ARE A SMALL CLIENT IN THEIR EYES THEY SHOULD NOTIFY US.<br> <br> ALMOST ALL OF OUR ORDERS ARE INCORRECT.<br> <br> WE ALSO ASKED THEM TO NOTIFY US IF THEY HAVE BACK ORDERS IN ORDER FOR US TO SOURCE ALTERNATIVES AS WE ORDER FOR 2 COMPANIES AND CAN'T ALWAYS WAIT FOR ORDERS, THEY DON'T. <br> WE HAVE COMPLAINED NUMEROUS OF TIMES WITH NO RESPONSE TO OUR E MAILS OR HOW WE WILL RESOLVE THIS ISSUE JUST EMPTY PROMISES OVER THE PHONE.<br> <br> THE MANAGER HEIN ALSO DO NOT REPLY ON OUR COMPLAINTS SAME AS ALL THE OTHERS E MAIL ADDRESSES WE USE TO SEND OUR COMPLAINTS TO.<br> AGAIN WE PLACED AN URGENT ORDER, SENT OUR DRIVER TO COLLECT AND AS HE GOT BACK TO OUR OFFICE WITH THE WRONG ITEMS SUPP****.<br> WE WERE TOLD A DRIVER IS ON HIS WAY TO DELIVER THE CORRECT ITEM AFTER A WHILE WE FOLLOWED UP AGAIN ONLY TO FIND OUT THAT THEY ARE OUT OF STOCK WHAT WAS THE DRIVER TO DELIVER THEN?