Bad service

We received the worst service ever from Waltons.We placed a bulk order in November 2018,to be delivered on the 7th of January 2019.Our agent we always used left Waltons at the end of 2018.Our order was given to the packing manager Shafick Abrahams.We never got any info regarding our new agent.After no delivery I send numerous e-mails and called just to get on hold for the call centre.After a struggle a manger Nicardo called me back and promised delivery.Now we found out that some of the stock was out of order.He promised the out of order stock to be delivered together ASAP.The stock was delivered,only to see some are still missing.We now heard our new agent is Brandon Peters.I tried setting a meeting,but he never answered my e-mails.I also send a e-mail enquiring to when the rest of the stock will be delivered......but guess what.........no reply! For a big company this is extremely bad service and instead of saving me time with service,took alot more time and energy. There is absolutely NO communication!!!!! This was the last for us