1 reviews | Active since Jan 2026
Bad Delivery Period
Bad Awaiting Delivery Period
I am extremely disappointed with my experience at Waltons Stationery. I placed my order on the 31 December 2025 specifically to ensure a speedy and efficient delivery before school reopens. I was then informed that my order will only be delivered on 12 January 2026, just two days before school starts. This delay completely defeats the purpose of Ordering stationery online. I still need sufficient time to label all items and cover books, which is not realistic with such a late delivery. Online ordering is suppose to help parents avoid long queues and last-minute stress, yet this process has created exactly that.
Payment was taken immediately, but I am expected to wait nearly 2 weeks for delivery. This is unacceptable for a service that promotes convenience and efficiency. The delay is unreasonable and I find it very frustrating. I expected far better service from a company of Waltons' reputation.
Thank you for bringing this matter to our attention regarding your order placed on 31 December with a delivery date of 12 January. We sincerely apologise for the extended delivery timeframe that leaves you with insufficient time to label items and cover books before school starts on 14 January.
We understand that the purpose of ordering online is to avoid last-minute stress and provide adequate preparation time, and we acknowledge that this delivery timeline has not met that expectation. We have logged a priority ticket regarding your delivery schedule. You will receive a ticket number shortly which you can reference in any future communications about this matter.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Elzabé Curlewis (Waltons Customer Success Partner)
Thank you for bringing this matter to our attention regarding your order placed on 31 December with a delivery date of 12 January. We sincerely apologise for the extended delivery timeframe that leaves you with insufficient time to label items and cover books before school starts on 14 January.
We understand that the purpose of ordering online is to avoid last-minute stress and provide adequate preparation time, and we acknowledge that this delivery timeline has not met that expectation. We have logged a priority ticket regarding your delivery schedule. You will receive a ticket number shortly which you can reference in any future communications about this matter.
We appreciate your feedback as it helps us identify areas where we need to improve our service.
Elzabé Curlewis (Waltons Customer Success Partner)