ZN
Zimasa N
1 reviews | Active since Jan 2022
07 Jan 2022, 09:33
Bad customer services and delivery delays
I made an order in 30th November for 2 kids, and only received stationery for one kid. No communication from Waltons about the rest of the order. I called so many times in December and never got any assistance. I sent emails and they only responded on 4th January by giving me the tracking number and stating that they shipped it on 31st December. I have not received the shipment and schools are opening soon
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Waltons Stationery's replyOfficial
12 Jan 2022, 10:15Good day Zimasa. Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found. We will contact you shortly.
Waltons Stationery's reply12 Jan 2022, 10:15
Official
Good day Zimasa. Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found. We will contact you shortly.