AS
Andrew S
1 reviews | Active since Jan 2016
08 Jan 2016, 10:39
Bad Attitude and service
The staff at Waltons Claremont could not care less about the customer or his needs. They are only interested in taking ones money. When I checked out only half he order was there. When I enquired about this I was rudely told to try the back to school department. The assistant couldn't even be bothered to provide the right number net alone offer to assist in finding the missing items. They were clearly not interested.<br> <br> For a store that serves the public this behaviour is clearly not acceptable. I will do everything in my power not t shop there again.
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Replies (1)Waltons Stationery's replyOfficial
11 Jan 2016, 11:38Hello andrew001,
Dear Andrew,
We acknowledge receipt of your complaint, and will bring it to the attention of our Regional GM. Thank you for advising us of this matter.
Please rest assured that once we have investigated the matter comprehensively, we will post a full response.
Apologies for the inconvenience caused.
Regards
Bidvest Waltons (Pty) Ltd
Dear Andrew,
We acknowledge receipt of your complaint, and will bring it to the attention of our Regional GM. Thank you for advising us of this matter.
Please rest assured that once we have investigated the matter comprehensively, we will post a full response.
Apologies for the inconvenience caused.
Regards
Bidvest Waltons (Pty) Ltd
Waltons Stationery's reply11 Jan 2016, 11:38
Official
Hello andrew001,
Dear Andrew,
We acknowledge receipt of your complaint, and will bring it to the attention of our Regional GM. Thank you for advising us of this matter.
Please rest assured that once we have investigated the matter comprehensively, we will post a full response.
Apologies for the inconvenience caused.
Regards
Bidvest Waltons (Pty) Ltd
Dear Andrew,
We acknowledge receipt of your complaint, and will bring it to the attention of our Regional GM. Thank you for advising us of this matter.
Please rest assured that once we have investigated the matter comprehensively, we will post a full response.
Apologies for the inconvenience caused.
Regards
Bidvest Waltons (Pty) Ltd
