As this is the worst service I have received I think they should learn how to deal with customer care. Why should a client wait for 2 months for refund of machine which is still in guarantee. Well done to Odette who answered the phone last Monday and who

Bought a Mercer inverter which only worked for a month. I request a refund but after 2 months I still await. So for 2 months I was told they follow up on refund only to find out today nothing was done. Gauteng cannot do refund Waltons KZN need to refund. So I start over again was promised to get feedback but still await. THIS IS THE WORST SERVICE I HAVE EVER RECEIVED