BM
Busisiwe M
1 reviews | Active since Jan 2013
11 Jan 2022, 14:58
Appalling Service!!!
I ordered stationery via the school 23 November 2021 I spoke to Natasha who promised that my stationery will be delivered. I managed to get one child's stationery box but not the 2nd child's box. Now I have been trying to call the store (Natasha) now she is not picking up my calls , later her voicemailbox was full - I am yet to receive any word from Waltons. Dealing with such poor service especially after taking my money is diabolical! THIS IS NOT OK! DELIVER ON YOUR PROMISE! Someone needs to contact me ASAP I WANT MY MONEY BACK!!! *******!!!
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Waltons Stationery's replyOfficial
12 Jan 2022, 10:45Good day Busisiwe. Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found. We will contact you shortly.
Waltons Stationery's reply12 Jan 2022, 10:45
Official
Good day Busisiwe. Thank you for bringing this to our attention. We truly regret to hear of the service you received, we have escalated this matter to our customer care team for a resolution to be found. We will contact you shortly.