lM
lebo M
1 reviews | Active since Jan 2016
10 Dec 2018, 09:39
Annoyed
Order made on the 30th of November 2018, I have been calling them and every time I call I'm being told the order will arrive in the next week. I called today on the 10th of December and apparently it will only arrive on the 17th of December. What kind of business is this? How do we keep supporting you when you act this *****. I'm just about tired of the run around and I will be requesting my refund as you are delaying me from making sure my daughers set
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Replies (1)
Waltons Stationery's replyOfficial
10 Dec 2018, 16:46Good afternoon Lebo,
Please accept my sincere apology for the inconvenience caused.
I assure you what you have described is not the level of service we pride ourselves on.
We will investigate and get your daughter's order finalised asap.
Yours sincerely,
Bidvest Waltons Customer Care
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Please accept my sincere apology for the inconvenience caused.
I assure you what you have described is not the level of service we pride ourselves on.
We will investigate and get your daughter's order finalised asap.
Yours sincerely,
Bidvest Waltons Customer Care
***
***
Waltons Stationery's reply10 Dec 2018, 16:46
Official
Good afternoon Lebo,
Please accept my sincere apology for the inconvenience caused.
I assure you what you have described is not the level of service we pride ourselves on.
We will investigate and get your daughter's order finalised asap.
Yours sincerely,
Bidvest Waltons Customer Care
***
***
Please accept my sincere apology for the inconvenience caused.
I assure you what you have described is not the level of service we pride ourselves on.
We will investigate and get your daughter's order finalised asap.
Yours sincerely,
Bidvest Waltons Customer Care
***
***