VL
VLadislav L
1 reviews | Active since Dec 2011
20 Mar 2015, 11:00
Amazing staff
On Thursday 19th March there was an armed ******* at the shop next to Waltons in Hyde Park. I happened to be in Waltons at the time. The staff in the shop reacted amazingly ushering all customers to the back of the store where it would have been safest given that shots were being fired.<br> <br> The manager and staff all remained amazingly calm and helped console two customers who were in the direct line of fire.<br> <br> It is unfortunate that the incident occurred but the Waltons staff really deserves recognition for taking action immediately
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Waltons Stationery's replyOfficial
20 Mar 2015, 11:46Hello Lakce,
We appreciate the time you have taken to inform us of the exceptional service that you received at our Hyde Park store, despite the unfortunate circumstances.
Every effort is made to ensure that our customers have a pleasnt shopping experience and are assisted by professional and passionate consultants, who live by our company values. We are delighted that we have been able to meet and exceed your expectations.
Upon receipt of your post, we immediately informed the staff members and management of the store.
Once again, thank you for the positive feedback and we look forward to your continued support for many years to come.
Your sincerely,
Lesley Kurucz
National Customer Care
***
***
We appreciate the time you have taken to inform us of the exceptional service that you received at our Hyde Park store, despite the unfortunate circumstances.
Every effort is made to ensure that our customers have a pleasnt shopping experience and are assisted by professional and passionate consultants, who live by our company values. We are delighted that we have been able to meet and exceed your expectations.
Upon receipt of your post, we immediately informed the staff members and management of the store.
Once again, thank you for the positive feedback and we look forward to your continued support for many years to come.
Your sincerely,
Lesley Kurucz
National Customer Care
***
***
Waltons Stationery's reply20 Mar 2015, 11:46
Official
Hello Lakce,
We appreciate the time you have taken to inform us of the exceptional service that you received at our Hyde Park store, despite the unfortunate circumstances.
Every effort is made to ensure that our customers have a pleasnt shopping experience and are assisted by professional and passionate consultants, who live by our company values. We are delighted that we have been able to meet and exceed your expectations.
Upon receipt of your post, we immediately informed the staff members and management of the store.
Once again, thank you for the positive feedback and we look forward to your continued support for many years to come.
Your sincerely,
Lesley Kurucz
National Customer Care
***
***
We appreciate the time you have taken to inform us of the exceptional service that you received at our Hyde Park store, despite the unfortunate circumstances.
Every effort is made to ensure that our customers have a pleasnt shopping experience and are assisted by professional and passionate consultants, who live by our company values. We are delighted that we have been able to meet and exceed your expectations.
Upon receipt of your post, we immediately informed the staff members and management of the store.
Once again, thank you for the positive feedback and we look forward to your continued support for many years to come.
Your sincerely,
Lesley Kurucz
National Customer Care
***
***