All promises no delivery

I placed online orders on the 8th and 9th of December but still have not recieved delivery, and they commit to 5-7 days delivery after date of order.<br> I contacted the waltons store in Rustenburg but they are failing misserably to contact me back. I alsp placed orders on the myschoolstationery website on the same date and already recieved that order on the 17th of December. I will henceforth no longer be using Waltons website for my childrens school stationary. So much for ensuring all my school needs are met before school starts thanks to WALTONS<br>