30 days waiting for my order for stationery

<p>I have ordered online on the 9th od December 2016 to date 10 January 2017. I have not received my two boxes for my two sons. The schools are opening tomorrow and yet my children will go to school empty handed. I have been to waltons waterfront to collect the boxes on the 7th Jan, i was told the boxes have not yet arrived. I called them again today 10/01/2017, no boxes. I have emailed the waltons helpdesk on 09/01/2017, no reply. Again this morning, no reply. I was given a number to contact cape town head office, where I was not given a clear answer to what really went wrong. I was told, I will be contacted shortly, until I could not wait any longer. I called again and I was told my order can only be delivered tomorrow 11/01/2017 or I must come collect it in woodstock if i want it today. But they are not sure what time, it will be available. I am very disssapointed in the kind of service i have received. I thought education was the most important thing in South Africa. As we speak, I am not even sure if I will receive the boxes at all?</p>