SM
Suzan M

1 reviews | Active since Feb 2013

03 Nov 2015, 11:17

The definition of great client service

We were shopping around for an ideal property with the aim of purchasing next year, but ended up not not only qualified by a bank but with registrations under way all in 2 weeks!!<br> It's been YEARS since I had such high+efficient+friendly client service experience! I still awaited a sad concession of,\it was too good to be true anyway""; explained everything patiently and in layman's language; no confusing jargon.<br> We need more of Geraldine and Karen ' s calibre in the client service industry. We've gotten so used to mediocre service and aloof service providers who are money oriented that <br> such an experience becomes unreal.we truly were not counting on this outcome;what a way to end off our year!! These ladies deserve a \""Bell's moment\""."""

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