Pathetic service from Wakefields property management

Good day to all... I would like to inform everyone that due to my poor experience by Wakef****s property management.. Mr John Wakefield has sent me a letter from his attorney and has threatened me to sue me for demation of character if i dont remove my poor experience his company . This speaks volumes of his dedication to fix the issue that lies in the fact that his company offers poor service and is out to only take our money for poor service rendered...I urge the public to speak out of the poor experience you guys have experienced. Mr Jonhns reply to me: Dear Mr Bissoon I refer to your unfortunate comments that you have posted on the Hellopeter.com website which have now been referred to me and are reflected below. “I would like to share the most pathetic and poor unprofessional service that Wakefield property management renders. They seem to be managing the property know as st James on boundary lane in queensburgh, where I have my property ...it took them close to 6months to remove my neighbours dog who really was kept so flithy. I was give these 2 ladies namely Karin Gray & Marissa Pillay. Who didn't conceptualize the idea of removing the dog as it was against the rules of the complex. It dragged for months till I stopped pay levies and had to literally force them daily to get things done. I live in Dubai and my property is currently rented out by a person that could enjoy the property cos of the dog that was being mistreated on both sides of my property. All they would do is request payment for levies but give sweet ******* and pathetic service. Up till now I have not received a confirmation email that this dog has been removed that's how pathetic they are. They sent me a later of removal that they sent to the neighbour after 6months had past but took another few weeks to remove that dog. I really think that this company should evaluate their staff . They are really out to take our money but do sweet **** all for us. Very angry” Your allegations are false and defamatory and are designed to attack our goodwill and reputation. Your statements are totally unfounded and are without any factual or legal basis whatsoever. Your initial complaint regarding the dogs was forwarded onto the body corporate trustees for their consideration and action. ( Small dogs are allowed with trustees permission). We were then requested by them to write to the owners of your two neighbouring properties instructing them to remove the dogs – which we did on a number of occasions. ( It is not our function or part of our mandate to physical visit the property to view these animals). If these dogs were being mistreated in any way, as you have alleged, this should have been reported to the appropriate authorities by any concerned person. ( We reported it to the SPCA who indicated that should the animals not be mistreated, there was nothing they could do. Your tenant Cindy, confirmed that they were not be mistreated.) We have been told that the dog has been removed from unit 162 and that unit 160, who was granted an extension by the trustees to find an alternative home for the dog which time frame expired two weeks ago , has also removed the dog. I have viewed some of your email correspondence to our offices which have been abusive, threatening and certainly inappropriate! These will be used as evidence if required. You are now requested to withdraw the article unreservedly from the website by no later than close of business tomorrow ( Friday 20th ) failing which we will be left with no alternative but to instruct our attorney to approach the Durban High court, on an urgent basis, for an interdict against you ordering you to remove the defamatory article and to pay our legal costs. In the meantime we reserve all our rights to sue you for damages suffered as a result of your publication of the defamatory article. I trust further action will not be necessary and look forward to you withdrawing the article. regards John Wakefield Managing Director ********** Tel (031) ********** Fax ********** Address 151 Musgrave Road, Durban Postal Private Bag X11, Musgrave He tell me I have exceeded my right to speak my opinion: Dear Neil I can see that you have been most frustrated by the whole saga but please consider the fact that, in the first instance we take our instructions from the trustees. We can also only write to an owner who is not being considerate to his neighbours, there is nothing much we can really do without proper instructions such as to hand the matter to attorneys etc. Likewise we would not know if the dog is still there unless we are advised as we are obviously not on site. I do concur that a person is entitled to freedom of speech but unfortunately you have exceed such right and as I have indicated your statements are defamatory, I would suggest that you discuss this with your attorney and reconsider your stance to avoid unnecessary litigation and cost. ( Notwithstanding the fact that you are currently out of the country). regards John Wakefield Managing Director ********** Tel (031) ********** Fax ********** Address Instead of ensuring a customer is treated good and professionally he decides to threaten us.... Really good work MR JOHN WAKEFIELDS or it could be racial attack on me....kindly clear your intentions as you are aware of the poor service your company rendered.. Regards Neil B