ZM
Zothani M
1 reviews | Active since Apr 2015
29 Apr 2015, 14:01
OVERALL BAD SERVICE
After dealing with Richard Rodger at the Umhlanga Rocks branch I am disappointed to report that I have received poor service from him personally and have been a victim of **************. I am especially unhappy with the manner in which he represents Wakefields Property Management as a whole, there is no sense of professionalism being displayed by him. <br> <br> I would appreciate an urgent response to this complaint to indicate that Wakefields are interested in correcting this misrepresentation that Richard as painted the company in.
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Wakefields Property Management's replyOfficial
29 Apr 2015, 16:17Hello ***,
Our Mr Richard Rodger has had no direct communication with you and has been assisting and dealing with the body corporate Chairman in this matter.
The Chairman had advised us that you had proceeded to install an awning without having first obtained the necessary permission from the board of trustees and owners and with full knowledge that a special resolution seeking the authority of owners had recently been sent out.
According to the information that we were given, it had been alleged that you had ignored instructions from your fellow trustees to refrain from having the awning erected on common property and the trustees then had to stop you/your contractor from proceeding with the installation.
In terms of section 31.5, the trustees are entitled to institute legal proceedings to secure compliance with the rules. The chairman subsequently informed all trustees (including you) that he had received undesirable communication from you and consequently he asked your fellow trustees if they had any objection to proceeding legally to secure compliance- it appears they had not. We are not aware of any **************.
Kind regards,
Wakefields Property Management
Our Mr Richard Rodger has had no direct communication with you and has been assisting and dealing with the body corporate Chairman in this matter.
The Chairman had advised us that you had proceeded to install an awning without having first obtained the necessary permission from the board of trustees and owners and with full knowledge that a special resolution seeking the authority of owners had recently been sent out.
According to the information that we were given, it had been alleged that you had ignored instructions from your fellow trustees to refrain from having the awning erected on common property and the trustees then had to stop you/your contractor from proceeding with the installation.
In terms of section 31.5, the trustees are entitled to institute legal proceedings to secure compliance with the rules. The chairman subsequently informed all trustees (including you) that he had received undesirable communication from you and consequently he asked your fellow trustees if they had any objection to proceeding legally to secure compliance- it appears they had not. We are not aware of any **************.
Kind regards,
Wakefields Property Management
Wakefields Property Management's reply29 Apr 2015, 16:17
Official
Hello ***,
Our Mr Richard Rodger has had no direct communication with you and has been assisting and dealing with the body corporate Chairman in this matter.
The Chairman had advised us that you had proceeded to install an awning without having first obtained the necessary permission from the board of trustees and owners and with full knowledge that a special resolution seeking the authority of owners had recently been sent out.
According to the information that we were given, it had been alleged that you had ignored instructions from your fellow trustees to refrain from having the awning erected on common property and the trustees then had to stop you/your contractor from proceeding with the installation.
In terms of section 31.5, the trustees are entitled to institute legal proceedings to secure compliance with the rules. The chairman subsequently informed all trustees (including you) that he had received undesirable communication from you and consequently he asked your fellow trustees if they had any objection to proceeding legally to secure compliance- it appears they had not. We are not aware of any **************.
Kind regards,
Wakefields Property Management
Our Mr Richard Rodger has had no direct communication with you and has been assisting and dealing with the body corporate Chairman in this matter.
The Chairman had advised us that you had proceeded to install an awning without having first obtained the necessary permission from the board of trustees and owners and with full knowledge that a special resolution seeking the authority of owners had recently been sent out.
According to the information that we were given, it had been alleged that you had ignored instructions from your fellow trustees to refrain from having the awning erected on common property and the trustees then had to stop you/your contractor from proceeding with the installation.
In terms of section 31.5, the trustees are entitled to institute legal proceedings to secure compliance with the rules. The chairman subsequently informed all trustees (including you) that he had received undesirable communication from you and consequently he asked your fellow trustees if they had any objection to proceeding legally to secure compliance- it appears they had not. We are not aware of any **************.
Kind regards,
Wakefields Property Management