No complaint on service as there is NONE

I am the owner of a unit in Durban managed by Wakefields Musgrave. I requested Sureka a number of times to email me my Levy account statement. This was done for more then a year and then all of a sudden last year October it stopped and was posted to me. Although requesting for this to be changed back as I not always receive it in time to make payment it has not been done. Now all of a sudden ( 2 months in a row - Dec & Jan) I dont even receive statements per post. I sequestered a statement already on Tuesday and STILL waiting. Wakefields really provides the WORSE service ever and I will DEFINITELY not recommend them to ANY of my other property friends in DBN!!!!