*********** staff at Wakefields - Bashnie Pillay, Kerisha Beidgenath, Ajendran Pillay and Paul

I am renting a place through Wakefields Property Management and I am so disgusted with the service received from their offices. I am dealing with Bashnie Pillay, Kerisha Beidgenath, Ajendran Pillay from Wakefields . Although my rental has been up to date and paid monthly with no problems, the utilities bill became a problem. In 2017 a lady by the name of Sue worked at the Wakefields offices and would send me the utility amounts which was paid timeously. From October 2017 I stop receiving the utility amounts and requested the same from Sue via email and telephone. Sue advised that she did not receive copies of the bills from the owners. I kept following up every month and every month I got told the same story. I then receive a statement from Bashnie at Wakefields advising me that I owe them R19 000 of outstanding utilities not paid. This was total not acceptable. She then rechecked the account and then came back with a statement of R9000.00. Amazed by the change in numbers my husband went in to query the bill. This was in February and it was finally agreed that an amount of R6200 was to be paid for 2017. Imagine from R19 000 to R6200 how shocked I was and they did not even apologise for that. The problem does not stop there. We also requested utility bills from Bashnie and her team for January to date. We have not received anything from them to date. I have several email correspondence and also telephone calls recorded to them. Also Wakefields have not felt they have done anything wrong, Bashnie takes the account and hands it over to Cynthia Mdlalose from NSG Attorneys and wanting us to pay attorney fees. The amount of R6200 was paid and email correspondence sent to Cynthia and Bashnie, requesting all the utility bills from the date we started renting to date. Cynthia has not bothered to acknowledge receipt of the email or bothered to contact me, but quick to send the collection email and hand delivery to us. When my husband called Bashnie she rudely said that she handed over the account and if he wants to discuss anything further he must come see her manager Paul. Paul in turn was equally as rude to my husband and did not want to do anything. To date I am still awaiting for the copies of the utility bills from January to April 2018 and once again due to WAKEFIELDS *********** STAFF we will have to fork out thousands to settle the bill. The staff and management at wakefields are truly not customer oriented and blame everyone else when they are not doing their work. Super disgusted with such *********** people.