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Wikus N

1 reviews | Active since Jun 2020

05 Feb 2024, 13:24

Wakelot.co.za

I ordered a Garmin product from wakelot.co.za online, in the process off doing the transaction I typed my e-mail address incorrectly. I send an e-mail to the company and a lady EVE confirmed my order did go through 11 Jan 2024.

I waited for a while before contacting the company regarding delivery of my order - 2 February 2024 - I ended up communicating with Petro du Plessis who immediately assured me she will sort my order out. It was within 2 hrs that she confirmed that my order has been sorted and dispatched - unfortunately I was given the wrong tracking number - I was quite upset and demanded a refund and was under the impression that I was going to lose my money - 5 February 2024 - My parcel is delivered and exactly what I ordered. Thank you Petro for the excellent service, i will use your company again.

Wikus Nel

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