BAD SERVICE

<p>On the 12th of May 2017 I made an enquiry regarding a vest, and after the assistance I received I made the payment that exact same day and provided my details after I was advised that it will take 5 to 10 days for the product (my order) to be delivered to me. Now when I start querying my order I am being advised that you will only receive it next week Wednesday of Thursday and I quote form the email received “We are expecting your vest to arrive at our offices during the course of next week ( Wednesday or Thursday ) as soon as we have it, I will send you the tracking number.” I purchased this as a birthday percent for a friend and the reason why I have done my part and made payment so quickly is because of this friend is on the 2nd of June!!!!</p> <p>Why was I advised 5-10 days if this is clearly not the case?!?! I think you should start giving your customer more accurate information when they are making a purchase from you and advise them more accordingly, like your order will be delivered between 3 to 4 WEEKS!!! AND NOT 5-10 working days…. Over promise and under deliver just like so many company.</p> <p>And here I thought I am rather going to support a South African outlet to expect more joy in service… what a joke. Instead I am now going to an important birthday empty handed after spending R500.00 of my money on something I do not have but was promised I would by this time!</p>