

WASP
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2026
Since my installation with Wasp global internet i complain how many times concerning connections and signals. Everytime someone else do changes or settings and then suddenly everything is back to **** again. The technical support are ***********.
1 reviews | Active since Jan 2026
Since my installation with Wasp global internet i complain how many times concerning connections and signals. Everytime someone else do changes or settings and then suddenly everything is back to **** again. The technical support are ***********.
1 reviews | Active since Jan 2025
Can never get hold of technical support issues are normally outside of their working hours beens struggling for very long to get propper support I have fiber and struggling if it isn't no internet tv is buffering all the time cant work on my laptop no connection and I design online. This is seriously *****ed up. I am not Happy. But they are quick to take your money and cut your line if debit dint go through. Shame on you WASP!!
1 reviews | Active since Jan 2025
Can never get hold of technical support issues are normally outside of their working hours beens struggling for very long to get propper support I have fiber and struggling if it isn't no internet tv is buffering all the time cant work on my laptop no connection and I design online. This is seriously *****ed up. I am not Happy. But they are quick to take your money and cut your line if debit dint go through. Shame on you WASP!!
1 reviews | Active since Feb 2026
WASP WiFi – Absolutely Useless Service and Zero Support I am beyond frustrated with WASP WiFi. Our internet has been offline for DAYS, yet all I get from support is the same useless excuse over and over again: “There is no technician in your area.” How is that my problem when I pay a large amount of money every month for a service that is more OFF than ON? If you cannot support an area, you should not be selling services there in the first place. Your support is a complete joke. • The support numbers give ZERO help • My messages are ignored • When I call, I’m constantly told “no agents available” • A “ticket is logged”, but nothing ever happens Apparently there is no one in the area who can fix it, so what exactly am I paying for? This is not a once-off issue — it is ongoing, and I am tired of excuses, silence, and empty promises. Internet is not a luxury anymore, it’s a basic service, and WASP is failing miserably at delivering it. If this is not resolved immediately, I will be taking this further and switching providers, because this level of service is unacceptable and unprofessional. Avoid WASP WiFi if you value reliable internet and actual customer support
1 reviews | Active since Feb 2026
WASP WiFi – Absolutely Useless Service and Zero Support I am beyond frustrated with WASP WiFi. Our internet has been offline for DAYS, yet all I get from support is the same useless excuse over and over again: “There is no technician in your area.” How is that my problem when I pay a large amount of money every month for a service that is more OFF than ON? If you cannot support an area, you should not be selling services there in the first place. Your support is a complete joke. • The support numbers give ZERO help • My messages are ignored • When I call, I’m constantly told “no agents available” • A “ticket is logged”, but nothing ever happens Apparently there is no one in the area who can fix it, so what exactly am I paying for? This is not a once-off issue — it is ongoing, and I am tired of excuses, silence, and empty promises. Internet is not a luxury anymore, it’s a basic service, and WASP is failing miserably at delivering it. If this is not resolved immediately, I will be taking this further and switching providers, because this level of service is unacceptable and unprofessional. Avoid WASP WiFi if you value reliable internet and actual customer support
Hellopeter has tracked WASP across 8 reviews. WASP hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used WASP? Write a review to help others decide.