KB
Kwanele B

1 reviews | Active since Dec 2018

20 Mar 2024, 11:09

Awful Service

I brought my car in for service on March 4, 2024, and it was completed. A day later, I realised something (part) was missing, so I reported it on March 8, 2024, and was told to bring it in to have it fixed. When I arrived, I was told that they would need to order the part and that I would be notified when it arrived. I followed up on March 12 and 19, 2024, but I haven't received any help yet.

In addition, I asked for a quote for an extended warranty and maintenance plan on March 4, 2024, but I haven't received one.

I was looking forward to trade in my car with them because I have thought highly of them, due to their awful service , I am taking my business elsewhere.

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