tK
thami K

1 reviews | Active since May 2015

29 May 2015, 14:45

TERRIBLE CUSTOMER SERVICE AT VW MENLYN

I bought my car at MENLYN in January but I still have not received my spare key. Furthermore, I experienced a number difficulties with securing a disc and number plate. basically, I got my plates and my registration in March after I have requested assistance from a lady in Johannesburg who is in management position. The salesman was pretty much useless , however, a gentleman by the name of Mr Hanks assisted me. He helped me to register the car in Joburg and get my plates quicker. if it wasn't for Mr Hanks I would have had to go down to Durban and get my plates and disc there because of the mess that Muzi did. Muzi did not even give me my logbook but he expected me to travel down to Durban and get my disc n plates. one of the employess in WV menlyn told me that he only care about getting a commission. You buy the car and he get paid and doesn't want anything to do with you from thereon.<br> <br> I would advise anyone who wants to buy a vehicle at VW Menlyn to make sure that they don't deal with Muzi. I would also request VW McCarthy do purge their business by dismissing rotten potatoes like Muzi.<br>

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