Bad customer service

<p>I bought my car, brand new Polo Vivo this year on the 27th January 2016.</p> <p>On 30th October 2016 i took it for its first service of 15 000km.</p> <p>The current km's are 16 470, last week i experienced clutch and brake problems and took it to VW Menlyn for them to check it since it is still under the 3 year warranty.</p> <p>They inspected it and told me that they dont cover for clutches(which i understand), but they quoted me R12 900 to fix it, I told them that i dont have the money and they then told me that i will have to pay R4800 to get my car back for the costs of checking was the problem was.</p> <p>I now dont understand what the purpose of a warranty is if they even charged me for inspecting what the problem was?</p> <p>This is unacceptable!</p>