NM
Njabulo M
1 reviews | Active since Dec 2012
22 Nov 2019, 10:28
Where's My Licence Disc?
I got offered a service to renew my car licence disc by VW Financial Services as it was about to expire a month ago and I took the service I app**** for the renewal and paid them. So I was promised that the disc was to be delivered in five working days but it's been about a month now and I'm still driving a car with an expired license disc. I'm having a problem with police on the road because of these people, if you can't deliver bring my money back, failures.
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Volkswagen Financial Services's replyOfficial
22 Nov 2019, 10:46Dear Njabulo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
Volkswagen Financial Services's reply22 Nov 2019, 10:46
Official
Dear Njabulo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution