TM
Theodorah M
1 reviews | Active since Nov 2019
23 Nov 2019, 13:09
Where is my licence disc??
I received an e-mail offering me to renew my licence disc with VW financial services. Paid on the 8th and was told the disc will be delivered in 5 working days. I have not received it. What is happening??
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Volkswagen Financial Services's replyOfficial
25 Nov 2019, 08:35Dear Theodorah M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
Volkswagen Financial Services's reply25 Nov 2019, 08:35
Official
Dear Theodorah M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution