VWFS - EXTREMELY POOR & AVERAGE CUSTOMER SERVICE

For the 3rd time in 4 weeks, I find myself writing yet another review to VWFS. I could not wait to settle my account, I then settled my account on the 22nd of December 2020, reason being that I wanted to finally free myself from this poor institution. You guys don't care about your customers, despite that I've settled my account. But still today, I have not received any phone call or reply to my email, after I've sent proof of payment from settling my account. I have to do the follow up myself, now I'm being told that I need to pay R350, after settling my account with R93K. The only time I get a phone call is after writing a review on Hello Peter.