AM
Akani M

1 reviews | Active since Nov 2023

10 Oct 2025, 07:15

Vw payback my money

So i wrote off my car and my account was settled. VWFS still debited me and I'm here begging for a refund. Please pay me back my money. Your consultants keep saying it's coming, like what nonsense is this? It's been way more than 7 working days. This is such an inconvenience

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Replies (1)
Volkswagen Financial Services
Volkswagen Financial Services's reply10 Oct 2025, 07:57
Official
Dear Akani Mashosho,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Volkswagen Financial Service Resolution