Vw Financial services alot of Sharks beware!!!

Item: Volkswagen Financial Services
Rating: 1
Author: Jaco S

I purchased a car from South Coast Volkswagen and due to lockdown and Covid I could not see the car. I received the car after lock down and found out the car was in a major accident and repaired. It was never stated and I eventually got the ombudsman involved to return the car. The car was returned but I never got a refund on all the money I paid on the car up until now. What a bunch of sharks!!!

Helpful (0)

Replies (1)

Volkswagen Financial Services's replyOfficial

29 Sept 2020, 09:42

Dear Jaco,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

Volkswagen Service Resolution

Volkswagen Financial Services's reply29 Sept 2020, 09:42

Official

Dear Jaco,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

Volkswagen Service Resolution