Volkswagen Financial Services Pathetic Service

Item: Volkswagen Financial Services
Rating: 1
Author: Ryno S

I require a capital reduction on my account and want to make payment. I Have been phoning them and sent mails no reply pathetic as my option is not in the self help service ???????

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Replies (1)

Volkswagen Financial Services's replyOfficial

09 Jun 2020, 12:45

Dear Ryno,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

Volkswagen Financial Services

Volkswagen Financial Services's reply09 Jun 2020, 12:45

Official

Dear Ryno,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

Volkswagen Financial Services