MP
Mosima P

1 reviews | Active since Jan 2019

09 Jul 2020, 21:30

Scavengers, run for your money.

I paid my car off over a month ago (May 2020) & this company refuses to give me the documents needed to register the car under my name. They said I should pay them some amount and they can do the registrations on my behalf. I have never felt this disrespected & disappointed. Thank

0
Replies (1)
Volkswagen Financial Services
Volkswagen Financial Services's reply13 Jul 2020, 10:04
Official
Dear Mosima P
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.

Regards,

Service Resolution