PROMISE NOT KEPT

I am beyond angry and extremely ANGRY what makes it worse is that this kind of service is ongoing bad service. I reffered my sister at HATFIELD, RIVONIA VW she was assisted by Christopher Selota, she received her vehicle on the 15 march before the sale was clear I will receive my R5000 spotter amount. He later requested I send the documents for the funds to be allocated in my bank. the dealer and HIM has been taking me to pillar to post. His a ****, who even **** with a straight face. I have all the conversation from him stating I will get the funds. Today he send me a message that it was declined.WHHYYYYYYYYY as the deal was finalized. I have called several time and Luzuko from the finance keep on saying let us see, let us see. Now today no AMOUNT