CK
Camila K

1 reviews | Active since Nov 2011

15 Dec 2020, 09:54

PATHETIC FINANCIAL SERVICES!

Do not use VW Financial Services!!!

what ridiculous ******* is this, months after the covid-19 mess that was offered (pretending to be assistance) that has come back to bite me in the backside my instalment increased, now there is a new addendum What the Actual hell

Someone needs to explain how three month's of relief (instalment was R4500.00) now amounts to R55k

HOW?????

0
Replies (1)
Volkswagen Financial Services
Volkswagen Financial Services's reply15 Dec 2020, 10:34
Official
Dear Camila,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.

Regards,
Volkswagen Financial Service Resolution