NTT VW ********S/*****STER

Please help, I was de*****ed by VW general dealer, I bought 2024 VW polo vivo last year around May but they let me sign all papers they told me the vehicle I bought is not available on their floor they are going to look for it somewhere else. The car did not arrived for the whole week and when ask the manager when I am getting my car he keeps saying the following day, He **** to me until I asked him to cancel the deal because the car did not arrived on agree time, he refused. The following week I then went to another dealer to buy car. The manager then call me after ten days and said the car has arrived I must come collect, I then told him that sorry I asked you to cancel the deal and you refused so I bought another car. The dealer keeps sending me statement saying that my account is arrears and they have already backlisted me and also they threaten me with lawyers. They keep on harassing me I have never own VW polo, I have never that car or collect it ,i have never touch it or test drive. I lodge complaint to MIOSA (motor industry ombudsman of south Africa)