MN
Maxine N
1 reviews | Active since Feb 2025
27 Feb 2025, 17:11
No feedack or answer
I have sent a confirmation of insurance letter 3 times to the email VW service provider gave, phoned 5 times with waiting in the que and once my turn to let them put the call down. Now I receive an email telling that they are going to charge me for insurance because I am not responding to them.
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Replies (1)
Volkswagen Financial Services's replyOfficial
28 Feb 2025, 07:45Good day Maxine N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Best regards,
Volkswagen Financial Services's reply28 Feb 2025, 07:45
Official
Good day Maxine N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Best regards,