PP
Patrick P
1 reviews | Active since Apr 2025
16 Apr 2025, 17:22
I am Patrick hlatshwayo, I'm a deaf man who bought a VW Polo vivo 1
I am Patrick hlatshwayo, I'm a deaf man who bought a VW Polo vivo 1.6 from VW booysens in July 2022. They gave me king price insurance which I couldn't afford as I earn little. Then in October 2023 VW finance forced insurance on my debit order of the car putting more finance stress on me of R 906.82. I have asked for what cover and they have never told me, I had an accident where someone drove into me Sunday 6 April 2025, I asked them to help as my insurance provider but they told me now only that I am paying insurance Incase the car gets ******. I keep sending emails but get told if the car is ****** only then will they help.
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Volkswagen Financial Services's replyOfficial
17 Apr 2025, 07:34Dear Patrick,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
Volkswagen Financial Services's reply17 Apr 2025, 07:34
Official
Dear Patrick,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution