Extremely immature and poor service with rude consultants

****************. What an extremely poor service this is. The fact that they hide behind Wesbank when ****. hits the fan. I had to drive from Centurion to Sandton, VW head office and I was told to drive to Wesbank in Randburg and still could not get help. As it rained, with my 2 girls and my wife alongside, during this Covid lockdown. The consultants do a very poor job of explaining the services to customers. They are very impatient and rude. One name I have in mind is "Refiloe Ramodike" amongst many. I'd say that I'm disappointed and very unhappy with your services. I think you should learn from your competitors. This morning I got contacted by one of the Subject Matter Experts of which I also found very odd as she started raising her voice at me. It's been a good 5 years but I'm glad its near the end. I want to settle my account once and for all. I think you guys should stick to making and selling cars only. Forget the financial aspect of the business.