JB
James B
1 reviews | Active since Mar 2018
25 Mar 2021, 09:27
******ion
Only reason for one star is because it can't rate lower...
After settling my account early, where VWFS charged an early termination fee of R4 500.00, they further trying to ****** R350.00 from me to release my NaTIS documents.
Total useless people to deal with at their service center, and an online portal that don't work!
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Replies (1)
Volkswagen Financial Services's replyOfficial
25 Mar 2021, 09:58Dear James
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.Regards,VW Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.Regards,VW Service Resolution
Volkswagen Financial Services's reply25 Mar 2021, 09:58
Official
Dear James
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.Regards,VW Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.Regards,VW Service Resolution