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Sakhile N

1 reviews | Active since Feb 2024

16 Feb 2024, 11:11

Disappointed Customer 😡

I had a my vehicle cloned and now I need VFS to assist me in getting it cleared and getting a new registration. I have been to the licensing department at watloo and they told me they can’t help me because I don’t have the Original registration document, the document is with the VFS. VFS proxy department has not been helpful in this regard

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Replies (1)
Volkswagen Financial Services
Volkswagen Financial Services's reply16 Feb 2024, 11:31
Official
Dear Sakhile Ndhlazi,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Volkswagen Financial Service Resolution