mC
mirna C
1 reviews | Active since Sept 2018
16 Jul 2024, 18:43
Disappointed
Not getting my statement? Its been emailed to me every month on the 12th, also not reflecting on the online portal?
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Replies (1)
Volkswagen Financial Services's replyOfficial
17 Jul 2024, 07:45Dear Mirna C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
Volkswagen Financial Services's reply17 Jul 2024, 07:45
Official
Dear Mirna C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution