LA
Lukas A
1 reviews | Active since Apr 2013
27 Jun 2021, 17:24
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I was R800-00 under on my payments and in three months you’ve charged me a total of R3 500 interest. Tell me how you can justify making R3 500 interest in profit on 800 outstanding? Are you trying to make it so that I can never pay it back?
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Volkswagen Financial Services's replyOfficial
28 Jun 2021, 21:03 Dear Lukas,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards, Volkswagen Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards, Volkswagen Service Resolution
Volkswagen Financial Services's reply28 Jun 2021, 21:03
Official
Dear Lukas,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards, Volkswagen Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards, Volkswagen Service Resolution